This publication uses cookies

We use functional and analytical cookies to improve our website. In addition, third parties place tracking cookies to display personalised advertisements on social media. By clicking accept you consent to the placement of these cookies.

Only available in French with Dutch subtitles.

chapter 4

Maar wat leveren die data nu concreet op? De tweede horde die maakbedrijven nemen, is die data op een overzichtelijke en efficiënte manier aan de medewerkers presenteren.  

Guy De Winne (ST Engineering): “De voorbije jaren verzamelden we heel wat data, maar die zat verspreid over verschillende databases, zowel vanuit de productie en machines als uit de ondersteunende diensten. We wilden ervoor zorgen dat alle informatie gecentraliseerd werd in één datacube met verschillende views. Zodat elke medewerker vlot de juiste informatie voor zijn functie uit die centrale database kan halen.” 


1. Communicate and collaborate better, anywhere, anytime

Efficient collaboration and communication across multiple sites is crucial for healthcare companies and their employees. With Microsoft Teams, you can embrace the benefits of teamwork fully.

Teams works with 'channels' to group different people around a particular topic, service or care institution. Everyone involved in the channel can exchange files, use videoconferencing, etc. This way of working also allows a lot of information that is currently spread across different tools, mailboxes, systems and places to be brought together easily.

Did you know that Proximus has made its fixed telephony offering available within Microsoft Teams? In addition to your direct colleagues, you can now call external collaborators or partners, directly within the Teams interface, on a Proximus fixed number.

Optimal cooperation and information sharing contribute to
high performance care.

Optimal cooperation between digital employees

More than 50% of the time of nurses is spent on tasks not related to care (such as administration).

+50%

Nursing staff spend up to 40% of their time coordinating.

40%

With the right cloud and storage solutions, you have the necessary building blocks to enable good collaboration both inside and outside your organization. That way, your care staff can collaborate securely in your cloud environment anytime, anywhere and with any device, and you can scale flexibly according to your specific needs.

Moreover, you determine who has access to what information, reduce your email traffic by using Team Chat and simplify the sharing of information between colleagues. As a result of these time savings, your nursing staff will have to worry less about administration and can continue to focus on their core task: caring for their patients.

Besides a good infrastructure, collaboration tools and API platforms are indispensable. These technologies can automate your processes, optimize treatments and improve service quality. It is also extremely important to integrate these applications in a controlled and safe manner.

chapter 4 – cooperation

Only available in Dutch with French subtitles.

Want to know more?
    • Lease smartphones and tablets for your employees with Engage Packs
Want to know more?
Want to know more?
5. We help you with the digitization of your business

Select the cloud solution that best meets your business needs:

  • Transform your static computing resources into a powerful private cloud platform. Save time, effort and heavy capital investment whether it be privacy, IT security, data sovereignty or availability.
  • Manage your server yourself with Proximus Cloud. If you do not have the knowledge in house, our specialists will do it for you. You pay per month, giving you good control over costs.
  • Ensure a carefree migration to the cloud with Microsoft Azure. This powerful cloud computing platform hosts and manages your apps in the cloud. Documents and data are always safe and accessible from anywhere through Azure.

To migrate your apps to the cloud, Proximus works with your local IT integrator. We can also recommend a reliable IT partner from our extensive partner network. Your IT partner will supervise your migration and ensure that everything runs smoothly so that you can focus on your core business.

4. Reach large customer groups simultaneously and easily

The recent health crisis made it clear, once again, that collective communication with the general public is a must for the healthcare sector. By reducing the distance between your healthcare facility, staff and patients, you ensure an easier information exchange and smoother cooperation between all parties.

It is now possible to send automated messages in bulk to your contact groups via SMS, email, an audio message or a mix of all of the above options. This tool allows you to send both general and personalized messages. Choose an automatic flow where you set the scenario, timing and medium. Then add clickable links to direct the customer to a contact number or web page.

The advantages of automated communication via text messaging are:

  • Easy to Use: all you need to get started is an internet connection and an access code to the platform
  • Evaluation: it is easy to evaluate the impact of your mailings thanks to the platform's reporting tools
  • Transparent Billing: no prepaid and billed text messages

GDPR Compliant: our platform complies with European legislation and guarantees the confidentiality and non-disclosure of your data. These data remain hosted in Belgium in two secure datacenters.

Testimonial

Testimonial

  • Proximus FlexIO: integrate voice and SMS applications into your tools and business processes.
  • MyThings API: link logical actions to your IoT sensors for smoother business processes (website in English).
  • Fixed Mobile Unification (FMU) API: integrate FMU via an API into your applications such as a badge system or let your mobile switch between private and professional mode, controlled by your application or system.
  • Real time crowd management API: anticipate crowds and improve your visitors' experience. (website in English).

Testimonial

Did you know that Proximus …

  • realized 6.000 migrations to Teams over three months during the COVID-19 crisis?
  • Managed over 2,000 managed video meeting rooms?
  • Holds 17 Microsoft Gold Certifications?

Proven track record 

Nursing staff walk an average of five km per day (1.5 hours).

5

km

The average time nurses have per patient.

5

minutes

Did you know that …

  • One in four Belgians prefer casual wear when sitting behind the laptop at home.
  • Sixteen percent want to start later and 27% want to stop earlier than before Covid.
  • Twelve percent expect that it should be easier to plan a visit to the dentist or sports center during working hours.

Source: Hybride werken: wat wil de Belg nu eigenlijk, oktober 2021, Robert Walters.

Want to know more?
3. Direct access to Proximus technology via API platforms

Thanks to APIs, different software systems communicate easily and securely with each other so you can simplify your processes and business models.

With the Proximus APIs you can quickly and easily combine different technologies:

2. Merge your fixed and mobile telephony with fixed mobile unification (fmu)

Most healthcare workers, these days, have both a landline and a mobile device. But that is not always easy. What number should they give to patients, colleagues or external partners? On which number, on which device and on which voicemail can they be reached for professional calls? As a company you also want to keep an eye on your costs and on certain company rules for using the phone or mobile phone.

Fixed Mobile Unification (FMU) merges your fixed and mobile devices in your business telephony platform. Your employees share one general telephone number, never miss a call, not even abroad, and decide when and how they can be reached.

Only available in French with Dutch subtitles.

Efficient collaboration and communication across multiple sites is crucial for healthcare companies and their employees. With Microsoft Teams, you can embrace the benefits of teamwork fully.

Teams works with 'channels' to group different people around a particular topic, service or care institution. Everyone involved in the channel can exchange files, use videoconferencing, etc. This way of working also allows a lot of information that is currently spread across different tools, mailboxes, systems and places to be brought together easily.

Did you know that Proximus has made its fixed telephony offering available within Microsoft Teams? In addition to your direct colleagues, you can now call external collaborators or partners, directly within the Teams interface, on a Proximus fixed number.

Want to know more?
    • Lease smartphones and tablets for your employees with Engage Packs

Most healthcare workers, these days, have both a landline and a mobile device. But that is not always easy. What number should they give to patients, colleagues or external partners? On which number, on which device and on which voicemail can they be reached for professional calls? As a company you also want to keep an eye on your costs and on certain company rules for using the phone or mobile phone.

Fixed Mobile Unification (FMU) merges your fixed and mobile devices in your business telephony platform. Your employees share one general telephone number, never miss a call, not even abroad, and decide when and how they can be reached.

2. Merge your fixed and mobile telephony with fixed mobile unification (fmu)

Did you know that Proximus …

  • realized 6.000 migrations to Teams over three months during the COVID-19 crisis?
  • Managed over 2,000 managed video meeting rooms?
  • Holds 17 Microsoft Gold Certifications?

Did you know that …

  • One in four Belgians prefer casual wear when sitting behind the laptop at home.
  • Sixteen percent want to start later and 27% want to stop earlier than before Covid.
  • Twelve percent expect that it should be easier to plan a visit to the dentist or sports center during working hours.

Source: Hybride werken: wat wil de Belg nu eigenlijk, oktober 2021, Robert Walters.

Testimonial

1. Communicate and collaborate better, anywhere, anytime

Proven track record 

Nursing staff walk an average of five km per day (1.5 hours).

5

km

The average time nurses have per patient.

5

minutes

More than 50% of the time of nurses is spent on tasks not related to care (such as administration).

+50%

Nursing staff spend up to 40% of their time coordinating.

40%

With the right cloud and storage solutions, you have the necessary building blocks to enable good collaboration both inside and outside your organization. That way, your care staff can collaborate securely in your cloud environment anytime, anywhere and with any device, and you can scale flexibly according to your specific needs.

Moreover, you determine who has access to what information, reduce your email traffic by using Team Chat and simplify the sharing of information between colleagues. As a result of these time savings, your nursing staff will have to worry less about administration and can continue to focus on their core task: caring for their patients.

Besides a good infrastructure, collaboration tools and API platforms are indispensable. These technologies can automate your processes, optimize treatments and improve service quality. It is also extremely important to integrate these applications in a controlled and safe manner.

Optimal cooperation and information sharing contribute to
high performance care.

Optimal cooperation between digital employees

chapter 4

Testimonial

Only available in Dutch with French subtitles.

Every care institution is a cross-section of society. Patients, residents and visitors also want to stay connected here 24/7 and be able to enjoy the best care tailored to their needs outside of the hospital. Find out more about how you, as a care institution, can always stay connected with the outside world.

Testimonial

Want to know more?

Select the cloud solution that best meets your business needs:

  • Transform your static computing resources into a powerful private cloud platform. Save time, effort and heavy capital investment whether it be privacy, IT security, data sovereignty or availability.
  • Manage your server yourself with Proximus Cloud. If you do not have the knowledge in house, our specialists will do it for you. You pay per month, giving you good control over costs.
  • Ensure a carefree migration to the cloud with Microsoft Azure. This powerful cloud computing platform hosts and manages your apps in the cloud. Documents and data are always safe and accessible from anywhere through Azure.

To migrate your apps to the cloud, Proximus works with your local IT integrator. We can also recommend a reliable IT partner from our extensive partner network. Your IT partner will supervise your migration and ensure that everything runs smoothly so that you can focus on your core business.

5. We help you with the digitization of your business
3. Direct access to Proximus technology via API platforms

Testimonial

Want to know more?

The recent health crisis made it clear, once again, that collective communication with the general public is a must for the healthcare sector. By reducing the distance between your healthcare facility, staff and patients, you ensure an easier information exchange and smoother cooperation between all parties.

It is now possible to send automated messages in bulk to your contact groups via SMS, email, an audio message or a mix of all of the above options. This tool allows you to send both general and personalized messages. Choose an automatic flow where you set the scenario, timing and medium. Then add clickable links to direct the customer to a contact number or web page.

The advantages of automated communication via text messaging are:

  • Easy to Use: all you need to get started is an internet connection and an access code to the platform
  • Evaluation: it is easy to evaluate the impact of your mailings thanks to the platform's reporting tools
  • Transparent Billing: no prepaid and billed text messages

GDPR Compliant: our platform complies with European legislation and guarantees the confidentiality and non-disclosure of your data. These data remain hosted in Belgium in two secure datacenters.

4. Reach large customer groups simultaneously and easily

Testimonial

Want to know more?
  • Proximus FlexIO: integrate voice and SMS applications into your tools and business processes.
  • MyThings API: link logical actions to your IoT sensors for smoother business processes (website in English).
  • Fixed Mobile Unification (FMU) API: integrate FMU via an API into your applications such as a badge system or let your mobile switch between private and professional mode, controlled by your application or system.
  • Real time crowd management API: anticipate crowds and improve your visitors' experience. (website in English).

Thanks to APIs, different software systems communicate easily and securely with each other so you can simplify your processes and business models.

With the Proximus APIs you can quickly and easily combine different technologies: